Privacy Policy

1. Introduction

Framiq ("we", "us", or "our") operates the website framiq.app, the Framiq web application at platform.framiq.app, and the Framiq Chrome extension (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

2. Information We Collect

Account information. When you create an account we collect your name, email address, and authentication credentials.

Product URLs. When you create a project you provide a website URL. We access that URL to extract publicly available brand information (colors, typography, product description) for asset generation.

Screenshots. If you use the Chrome extension, screenshots you capture are uploaded to our servers and stored in your project. Screenshots are only accessible to your account.

Generated assets. Marketing assets generated by the Service are stored in your account and may be shared via public links you create.

Social media connections. If you connect a social media account (such as Instagram or Facebook) to publish content, we collect and store authentication tokens, your account display name, and platform-specific account identifiers. We do not access your social media messages, followers, or any content other than what is necessary to publish posts you initiate.

Usage data. We collect anonymous usage data such as pages visited, features used, and session duration to improve the Service. We use cookies and similar technologies for this purpose.

3. Chrome Extension

The Framiq Chrome extension requests the following permissions:

• activeTab & tabs: To capture screenshots of the currently active tab when you click "Capture" or use Auto Explore.
• debugger: To programmatically navigate and capture full-page screenshots during Auto Explore mode.
• storage: To store your authentication session and active capture state locally in your browser.
• identity: To authenticate your Framiq account via OAuth.
• host_permissions: To capture screenshots on any website you choose to use the extension on.

The extension only captures screenshots when you explicitly initiate a capture (manually or via Auto Explore). It does not run in the background, collect browsing history, or access any data from pages you do not capture.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Generate marketing assets based on your brand and screenshots
• Publish content to connected social media platforms on your behalf, only when you explicitly initiate a publish action
• Authenticate your account and manage your session
• Send transactional emails (account verification, password resets)
• Analyze usage patterns to improve features and performance

We do not sell your personal information to third parties. We do not use your screenshots or generated assets to train AI models.

5. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit. Screenshots and generated assets are stored in cloud storage accessible only to your authenticated account. We implement industry-standard security measures to protect your information.

6. Social Media Integrations

Framiq allows you to connect third-party social media accounts to publish generated content directly. When you connect an account:

• We use the OAuth authorization flow provided by each platform. You are redirected to the platform to grant permissions; we never see or store your social media password.
• We store encrypted access tokens and refresh tokens to maintain the connection. These tokens are only used to publish content you explicitly request.
• For Instagram and Facebook, we request permissions to publish posts and read basic Page engagement data. We access your Facebook Pages and connected Instagram Business accounts.
• Content is published only when you click "Post" or schedule a publication. We never post automatically without your action.
• You can disconnect any social media account at any time from Settings. Disconnecting immediately revokes our access and deletes the stored tokens.

Each platform's use of your data is also governed by their own privacy policies (Meta Privacy Policy for Instagram and Facebook).

7. Data Sharing

We may share your information only in the following circumstances:

• Service providers: Third-party services that help us operate (hosting, analytics, email delivery, AI generation). These providers are contractually obligated to protect your data.
• Social media platforms: When you publish content via Framiq, your generated assets and captions are transmitted to the connected platform (Instagram, Facebook). This is only done at your explicit request.
• Public share links: When you create a share link for a generated asset, the asset becomes publicly accessible via that link. You control which assets are shared.
• Legal requirements: If required by law, regulation, or legal process.

8. Data Retention & Deletion

We retain your data for as long as your account is active. Social media connection tokens are retained until you disconnect the account or delete your Framiq account. You can delete your account and associated data at any time by contacting us. Upon account deletion, your screenshots, generated assets, social media tokens, and personal information will be permanently removed within 30 days.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Export your data in a portable format

To exercise these rights, contact us at the email below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: info@framiq.app